Privacy Policy
Your privacy matters. Learn how we protect and handle your data.
Introduction
Ranketize s.r.o. ("Ranketize," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and company information (contact forms)
- Communication preferences and marketing consent
- Website usage data (cookies, analytics)
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at contact@ranketize.com.
Cookies
We use cookies and similar tracking technologies to analyze website traffic and improve user experience. You can control cookie preferences through your browser settings.
Third-Party Services
We may use third-party services (e.g., Google Analytics, LinkedIn Insight Tag partner 10411217, and email providers) that collect, monitor, and analyze data after the relevant consent is granted. These services have their own privacy policies.
AI Assistant
Our website offers an optional AI assistant for general questions about Ranketize. When you send a message, its text is processed by our AI provider (OpenAI) routed through Cloudflare to generate a reply, and Cloudflare Turnstile is used to limit automated abuse. We do not store chat transcripts, and we ask the provider not to retain your messages for model training; the provider may still retain inputs briefly for abuse monitoring under its own policy. Please do not submit personal or sensitive information through the assistant — for anything account-specific, use our contact form.
Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at contact@ranketize.com.